About us
We offer practical and personal support to everyone who needs it, helping our clients keep their independence for as long as possible.
Who we are
At Comprehensive Care Services Ltd we offer a range of practical and personal services to all people who need them. We support and assist our clients while allowing them to enjoy the benefits of staying in their own homes for as long as possible. We pride ourselves on helping each client maintain their independence, and we value their views, needs and wellbeing.
We are a limited company registered in England and Wales, providing personal and practical care to children (0 to 18 years), adults (18 to 65 years) and older people (over 65 years).
We support people living with dementia, people who are ill, recovering from illness or terminally ill, and provide rehabilitation for individuals with acquired brain injury (ABI), recovery support, behaviour support for young people, communication support for people who are non-verbal, and support for individuals with profound and multiple learning disabilities (PMLD).
Our aims
Comprehensive Care Services Ltd supports people living in their own homes to improve their quality of life while keeping their independence and personal choice.
Our aim is to make every day a good day for every one of our clients. We achieve this by providing the best care to every client, every day, and by encouraging clients and their families to live as independently as possible.
Our ethos is empowerment, inclusion and person-centred care, communicated in everything we do.
Our values
Five commitments shape how we plan, deliver and improve the care we provide.
Before we provide any service, a potential service user's needs and preferences are thoroughly assessed. Care is designed around those needs, reassessed as often as necessary, and flexible enough to respond as requirements change.
We provide personal care and support in ways that create positive outcomes for the people we support and promote their active participation in everyday life.
We examine our operations constantly to make sure we are achieving our stated aims. We welcome feedback from service users, their families and relatives.
We are fully committed to high quality services and to continuously improving the level of care we offer. We will always employ a quality workforce.
We work for the complete welfare of every service user, co-operating with other services and professionals to maximise independence and participation in the community.
Objectives
Guided by our values, these are the objectives we hold ourselves to.
Deliver the service flexibly, attentively and without discrimination, respecting each person's right to independence, privacy, dignity, fulfilment, informed choice and the right to take risks.
Respect each person's needs and values in matters of religion, culture, race or ethnic origin, sexuality, political affiliation, marital status, parenthood, disability and impairment, and make sure equal opportunities exist.
Deliver care in accordance with agreed purchasing contracts or individual care agreements.
Run a formal programme of staff planning, selection, recruitment, training, retention and development so every care need is met by suitable, qualified workers.
Give staff the training and personal development they need to perform their duties in the most effective way.
Match care and support workers as closely as possible with each person, and change the worker if the match is not right.
Complete an environmental and ergonomic health and safety risk assessment in the home of every new service user, reporting any concerns, while respecting the person's right to take risks.
Give every service user written information on how to make complaints, comments and compliments, and how to use that process.
Kind words
Discover what our clients and their families say about their experience with Comprehensive Care Services.
“I am incredibly grateful for the compassionate care provided by Comprehensive Care Services. They have been taking care of my mother, who has dementia, and their dedication and expertise have made a significant impact on her well-being. The caregivers are patient, attentive and genuinely caring. They go above and beyond to make sure my mother feels comfortable and supported.”
“Comprehensive Care Services has been a lifeline for our family during a difficult time. Our loved one, who is terminally ill, required exceptional care and support, and CCS delivered beyond our expectations. Their caregivers are highly skilled and knowledgeable, and they bring warmth and kindness to their work. They have become like an extended family to us.”
Call our friendly team or send us a message. We will listen, answer your questions and arrange a visit from our Registered Manager.
