Home care in Chertsey and across Surrey
Your partner in personal care and independence
We strive to make every day a good day for each of our clients, offering the best care possible, encouraging independence and putting the person at the centre of everything we do.
- Care, 365 days a year
- 24/7
- Care, 365 days a year
- Children, adults and older people
- 0 to 65+
- Children, adults and older people
- CQC overall rating
- Good
- CQC overall rating
Happy clients
Happy, comfortable clients are the outcome we work towards on every visit.
Trained caregivers
Support is given by trained, supervised and caring staff matched to each person.
A wide range of services
From personal care to specialist support, one team that adapts as needs change.
365
days a year
About us
Count on Comprehensive Care Services for exceptional support
Comprehensive Care Services Ltd is a registered company in England and Wales, dedicated to providing a wide range of personal and practical care to people of all ages, from children and young adults to adults and older people.
Our compassionate team is trained to support people living with dementia, those recovering from illness or facing terminal conditions, people with acquired brain injuries, and those who need behaviour support, help with communication or support for profound and multiple learning disabilities.
- Children (0 to 18 years)
- Adults (18 to 65 years)
- Older people (over 65)
- People living with dementia
- People recovering from illness
- People who are terminally ill
- Acquired brain injury
Our services
Care and support, whenever it is needed
Our services are available 24 hours a day, 365 days a year, so the people we support always receive care when they need it.
Want to know more about our services?
Download our brochure for a full overview of the care we provide.
Download brochurePersonal care
Respectful help with bathing, washing, dressing and continence care, always at your pace and protecting your dignity.
Medication support
Prompting and assistance with prescribed medication, taken orally or applied topically, recorded carefully at every visit.
Shopping, meals and appointments
Help with the weekly shop, preparing nutritious meals, eating and drinking, and getting to appointments on time.
Laundry and home help
Laundry, light cleaning, errands and good neighbour tasks that keep your home comfortable and running smoothly.
Companionship
Friendly conversation, social outings and someone to share the day with, easing isolation and lifting spirits.
Acquired brain injury rehabilitation
Structured support for people living with an acquired brain injury (ABI), working alongside therapists on agreed goals.
Recovery support
Care after a hospital stay or illness, including exercise programmes set by a physiotherapist or occupational therapist.
Behaviour support for young people
Consistent, positive behaviour support that helps young people build routines, confidence and independence.
Communication support
Enhancing communication for people who are non-verbal, so their choices, wishes and feelings are heard.
Profound and multiple learning disabilities
Patient, person-centred support for individuals with PMLD and the families who care for them.
Getting started
How your care begins
Starting care should feel reassuring, not complicated. Every package begins with listening, and is shaped around you from day one.
- 1
Get in touch
Call, email or send us a message. We will listen to what you need and answer any questions with no obligation.
- 2
Meet our Registered Manager
We visit before care begins to agree the services you want, when they start, and the times and length of each visit.
- 3
Risk assessment
We review your home and the care involved in detail so support is safe, while respecting your right to make your own choices.
- 4
Your personal care plan
A plan is agreed with you, your family or advocates and any commissioner, then reviewed regularly as your needs change.
Our values
Principles that guide every visit
Our ethos is empowerment, inclusion and person-centred care, and it shows in everything we do.
- 01
To meet assessed needs
Before we provide any service, a potential service user's needs and preferences are thoroughly assessed. Care is designed around those needs, reassessed as often as necessary, and flexible enough to respond as requirements change.
- 02
To focus on service users
We provide personal care and support in ways that create positive outcomes for the people we support and promote their active participation in everyday life.
- 03
To be fit for purpose
We examine our operations constantly to make sure we are achieving our stated aims. We welcome feedback from service users, their families and relatives.
- 04
A commitment to quality
We are fully committed to high quality services and to continuously improving the level of care we offer. We will always employ a quality workforce.
- 05
Community involvement
We work for the complete welfare of every service user, co-operating with other services and professionals to maximise independence and participation in the community.
Kind words
What families say about us
Discover what our clients and their families say about their experience with Comprehensive Care Services.
“I am incredibly grateful for the compassionate care provided by Comprehensive Care Services. They have been taking care of my mother, who has dementia, and their dedication and expertise have made a significant impact on her well-being. The caregivers are patient, attentive and genuinely caring. They go above and beyond to make sure my mother feels comfortable and supported.”
“Comprehensive Care Services has been a lifeline for our family during a difficult time. Our loved one, who is terminally ill, required exceptional care and support, and CCS delivered beyond our expectations. Their caregivers are highly skilled and knowledgeable, and they bring warmth and kindness to their work. They have become like an extended family to us.”
Registered and rated Good by the CQC
Comprehensive Care Services Ltd is registered with the Care Quality Commission, the independent regulator of health and social care in England.
Overall rating
Good
Published 22 December 2022. View the full report.
Careers
Make a real difference every day
We are always looking for compassionate, skilled people to join our team in Chertsey.
See vacanciesLet's talk about the care you or your loved one needs
Call our friendly team or send us a message. We will listen, answer your questions and arrange a visit from our Registered Manager.
